Very disappointed. . Tonight was the second time in a row and they messed up our order. No apologies again. They remade our order and placed it a box like it was a to go order and sat on edge of window. I went up to the counter and I said I have waited for 45 miniutes on our original order that was messed up and for the remakes and the lady said oh really. The guy cutting up the pizza kept looking at me and said to the kid at counter um U don't know if she wants the pizza now and I said yes been waiting 45 minutes. I believe that's my trip there for a long time.. Service sucks no matter where you go anymore..
Worst service and worst staff. Over 2 hours for delivery still never came. Manager didn’t care. Will never buy from danotos again. Plenty of local pizza shops who actually care. Wish I could put negative stars.
The "Manager", OLDER LADY, YELLED AT ME! She told me to HURRY UP AN PICK A COLOR POLISH!
Picked up our pizza and walked out to the truck and opened the box...wrong pizza. Went back in and informed them, apparently they mixed up the orders. The girl back making the pizzas got an attitude because they had to throw the wrong pizza away since we carried it outside...them not being able to do their job correctly evidently must be our fault. In sort...rude people and horrible customer service
Terrific people, great menu selection.
Donatos Pizza is a US Restaurant based in Springfield, Ohio. Donatos Pizza is located at 1712 N Limestone St, Springfield, OH 45503, USA.
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