My son had his 3rd birthday party here in September. The staff was less than helpful, the "party host" that was appointed to us handed us our plates and such and walked away. We did not see her for the remainder of the party. All of our guests were confused at where to go, no one was able to get their wristbands because they were understaffed and the staff they did have was just standing around chatting. There were a group of kids there that seemed to be one of the employees children, or of some relation to them. They were unsupervised and cussing. My three year old (and all his friends) were subjected to VERY graphic inappropriate music. When I finally spoke with a manager about it (after waiting 10 minutes), she said there was nothing they could do since someone paid for it through the jukebox. When getting water, they would only give us teeny tiny cups. I ended up purchasing extra drinks just so our guests didnt have to make 100 trips to the fountain for water. With our party, we recieved cards to play the arcade games, however only about 5 games were working. All the games kids were interested in were shut down. We will definitely NOT be paying to go there again.
Customer service was excellent. Great pice. Well worth it. Kids had a blast!
Came day after xmas, closed for employee party. Not advertised on web or on doors, sorry lost a party of 10 kids and $200 went to chucker cheese
I am here right now for a birthday party. They are totally understaffed for the number of parties (5-6) that they have going. They also have dirty music in the juke box. Not music kids should be hearing. I’d have give a 1* rating but the pizza was decent.
The kids definitely loved it and at some point we will be back foe some more family fun
Shamrock Family Fun Center is a US Food place based in Springfield, Ohio. Shamrock Family Fun Center is located at 1051 E Main St, Springfield, OH 45503, USA.
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